rajabaji h5 Terms and Conditions
Please read the following terms carefully before using this platform. By using our services, you are considered to have accepted these terms.
Definitions and Explanations
Certain words and terms used in this document have specific meanings. They are explained below for the reader's convenience.
Key Terms
Eligibility and Registration
To open an account and use the services on rajabaji h5, a member must meet the following conditions.
Age and Identity Verification
- A member must be 21 years of age or older. Participation in any form of gaming or betting by those under age is strictly prohibited.
- All information provided at the time of registration must be accurate, complete, and your own. Opening an account with false information will be considered a breach of these terms.
- Each member may open only one account. If multiple accounts are found for the same person, all of them may be closed.
- The platform may request identity documents, proof of address, or other records at any time to verify your identity.
- To change a registered mobile number or email address, please contact the customer service team.
Account Security
- It is the member's responsibility to keep account login details completely confidential. Sharing this information with anyone else is not allowed.
- If you suspect any unauthorised access to your account, you must notify the support team immediately.
- The account holder is responsible for all activity carried out from their account.
Deposits and Withdrawals
rajabaji h5 supports fast and secure transactions through Bangladesh's popular mobile banking services.
Deposit Terms
- The minimum deposit amount is ৳200. Deposits below this amount are not possible.
- Accepted deposit methods are: bKash, Nagad, Rocket, and Upay.
- Funds must be deposited only from a mobile banking account registered in the member's own name. Third-party deposits are not accepted.
- Successful deposits are usually reflected in the account quickly. If there is any delay, please contact customer service with proof of the transaction.
Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- The same methods are used for withdrawals: bKash, Nagad, Rocket, and Upay.
- Withdrawal requests typically take between 15 minutes and 2 hours to process.
- Withdrawal requests may be held until full identity verification is complete.
- To withdraw funds earned from a bonus, the applicable wagering requirements must be met.
Bonuses and Promotions
rajabaji h5 bonuses and promotional offers apply under specific conditions. Members should have a clear understanding of these terms.
Welcome Bonus
- New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000.
- The wagering requirement for this bonus is 25 times the bonus amount. For example: if you deposit ৳1,000, you receive ৳1,000 as a bonus, giving you a balance of ৳2,000, and the wagering requirement will be ৳1,000 × 25 = ৳25,000.
- Bonus funds are not the same as real money — they cannot be withdrawn without completing the wagering requirement.
- Before claiming any bonus, it is advisable to read the specific terms of the relevant offer.
Other Offers and VIP Benefits
- The terms for weekly, weekend, and other promotional bonuses will be stated separately in the description of each offer.
- VIP membership is divided into three tiers: Bronze, Silver, and Gold. The weekly cashback increases progressively with each tier.
- Cashback is calculated based on weekly net losses. For example: a Silver member with a net loss of ৳20,000 in a week will receive ৳20,000 × 1.0% = ৳200 cashback.
- rajabaji h5 reserves the right to cancel bonuses if any fraudulent or unusual betting pattern is detected.
Fair Use and Prohibited Activities
To maintain a fair environment on the platform and protect the interests of all members, certain activities are strictly prohibited.
List of Prohibited Activities
- Opening multiple accounts to claim bonuses or gaining advantages through any fraudulent means.
- Depositing funds from illegal sources or engaging in any money laundering activity.
- Playing games or placing bets using software bots, automated scripts, or any other artificial methods.
- Conducting transactions through a third party's account.
- Exploiting any technical fault in the system. In such cases, the account may be suspended.
- Fraudulent behaviour or harassment toward other members.
Consequences of Violations
In the event of a breach of any of the above terms, rajabaji h5 may temporarily suspend or permanently close the account. Bonus balances may be forfeited in such situations. However, after a proper investigation, every effort will be made to return legitimately deposited funds.
Betting Rules
The following rules apply when betting on cricket, football, and other sports events.
Bet Acceptance
- A bet will only be considered final once the system has successfully confirmed it. Incomplete bets due to network issues will be marked as void.
- Live bets placed after a match or event has started are subject to separate rules and are processed instantly.
- If an event is cancelled or ends before the minimum scheduled time, the bet will generally be considered void and the deposited amount will be returned.
- If there is a clear error in the published odds — such as an unusually high or low value — rajabaji h5 reserves the right to cancel that bet.
Result Settlement
- Match results are determined by following the official announcements of the relevant sports authority (e.g., ICC, BPL Committee).
- In the event of any dispute over a result, the decision of rajabaji h5 will be considered final.
- For multi-bets, all selections must win; otherwise the entire bet is lost.
Privacy and Personal Information
Protecting members' personal information is very important to rajabaji h5. To learn how we collect and use your data, please read our Privacy Policy, which contains full details on data storage and processing.
Limits on Use of Information
- A member's personal information is used only for account management, identity verification, and service delivery.
- Financial transaction data is transmitted through secure SSL encryption.
- Member information is not shared with third parties except where required by law.
- The platform uses cookies. Continued use of the service constitutes consent to this policy.
Responsible Gaming Policy
rajabaji h5 believes that gaming is a form of entertainment, not a source of income. We encourage all members to play within their limits. Reading our Responsible Gaming Guidelines will give you detailed information on setting spending limits, self-exclusion, and available support.
Protective Measures
- Members can set their own daily, weekly, or monthly deposit limits.
- Anyone who wishes to can temporarily suspend their account for a specified period.
- If a full self-exclusion request is made, access to the platform will be permanently blocked.
- If anyone under 21 is found using this platform, the relevant account will be closed immediately.
Service Changes and Liability
Right to Change Service
- rajabaji h5 reserves the right to change the scope, features, or availability of its services at any time without prior notice.
- The service may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues.
- If these terms and conditions are updated, the latest version will be published on the platform along with the date of the change.
Limitation of Liability
- rajabaji h5 is not responsible for technical issues caused by third-party game providers.
- The platform will not be liable for losses caused by internet disconnection or device failure.
- If an account is harmed due to the member's own negligence or the actions of a third party, the liability rests with the member.
Contact and Dispute Resolution
For any questions, complaints, or feedback, please contact our support team. We provide assistance 24/7 in both Bengali and English via live chat and email. For general enquiries, you can also visit our FAQ section, where many questions have already been answered.
Complaint Submission Process
- First, report the issue via live chat — most problems can be resolved quickly this way.
- If the issue is not resolved via live chat, send a detailed written account by email.
- When submitting a complaint, include your account ID, the date of the transaction, and a description of the problem.
- If the matter cannot be resolved through discussion between both parties, it will be settled through arbitration.
Miscellaneous Provisions
General Provisions
- If any part of these terms is found to be unenforceable, the remaining parts will remain fully in effect.
- If any condition is waived by rajabaji h5 on one occasion, this will not be treated as a permanent waiver for the future.
- If there is any conflict between the English and Bengali versions of these terms, the Bengali version will take precedence.
- Continued use of the platform's services means you have accepted the latest version of these terms.
Related Documents
These terms and conditions should be read together with the other policy documents of rajabaji h5. Reading our detailed information about us will help you learn more about our goals and values.
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